Client Case Study | PlayerXP x AMD / Heaven Media
AMD Logo
Client Case Study

Measuring Campaign Impact and Creator Engagement

Persona Focus: Marketing Director

Analysing Marketing Resonance

The Business Challenge

For marketing teams managing brand partnerships and large-scale influencer activations, understanding how players react to their efforts is crucial. AMD and Heaven Media needed a way to measure how audiences genuinely feel about campaigns and collaborations, moving beyond surface-level impressions and view counts.

"PlayerXP allows marketing directors at AMD and Heaven Media to measure how audiences genuinely feel about campaigns and collaborations, going beyond impressions or views."
Phase 01

Campaign Sentiment Tracking

PlayerXP aggregates community conversations from Reddit, Twitter, YouTube, and Discord to reveal how sentiment evolves before, during, and after a campaign launch. This provides marketing teams with a clear view of which messages resonate, which activations drive the most engagement, and where perception gaps may exist.

Sentiment Aggregation

Consolidating cross-platform discussions to track sentiment trajectory throughout the campaign lifecycle.

Resonance Mapping

Identifying high-impact marketing messages and pinpointing areas where audience perception differs from expectations.

Phase 02

Creator Influence & ROI

The Top Content Creators module shows which influencers are driving the most conversation, engagement, and sentiment shifts. This enables teams to identify high-impact partners, evaluate campaign resonance across creator segments, and make more informed choices for future brand collaborations.

"By comparing sentiment across different titles, regions, or partner campaigns, PlayerXP helps teams refine creative strategy and report measurable outcomes to internal stakeholders."

This data-driven approach allows for the refinement of creative strategy based on measurable campaign outcomes, ensuring that marketing spend is aligned with the channels and partners that drive the most positive audience impact.

Strategic Impact

"PlayerXP transforms social and creator data into actionable marketing intelligence, helping AMD and Heaven Media measure impact and deliver resonance."

Marketing Intelligence

Moving beyond vanity metrics to quantify the genuine emotional impact of brand partnerships and large-scale marketing activations.

Sentiment Impact

Partner Optimization

Evaluating influencer and partner performance to ensure future collaborations are aligned with high-impact audience segments.

Creator Strategy

Creative Strategy

Comparing sentiment across regions and titles to refine creative messaging and report measurable outcomes to key stakeholders.

Refined Outcomes
PlayerXP: The Business Impact of Player Feedback

The Direct Link Between Engagement and Profit

Player Feedback Actioned

Understanding and acting on player feedback is crucial. Use this interactive scroller to visualize how the volume of actioned feedback directly impacts your sales and game sentiment metrics.

50%

Sales & Game Sentiment

This line graph demonstrates the positive correlation between overall game sentiment and sales over a six-month period. An increase in positive player feedback often corresponds with a rise in sales.

Actionable Insights for Business Growth

๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘

Influencer Management

  • โ—Campaign and Content Feedback
  • โ—Influencer-Specific Sentiment Tracking
๐Ÿ—ฃ๏ธ

Community Management

  • โ—Issue Triage and Escalation
  • โ—Community Health Reporting
  • โ—Identifying Community Leaders
๐Ÿ›ก๏ธ

Trust and Safety

  • โ—Toxicity and Harassment Monitoring
  • โ—Fraud and Cheating Detection
  • โ—Community Policy Compliance
๐Ÿ› ๏ธ

QA (Quality Assurance)

  • โ—Bug and Issue Aggregation
  • โ—Bug Prioritization
  • โ—Performance Monitoring
๐Ÿ“ˆ

Marketing & Competitor Analysis

  • โ—Competitor Benchmarking
  • โ—Marketing Campaign Feedback
  • โ—Market Trend Identification
๐Ÿ’ฐ

Investment & Risk Management

  • โ—Pre-investment Due Diligence
  • โ—Valuation and Forecasting
  • โ—Early Warning Risk Indicators