Head of Community Ops
Warner Bros. Games
Global Franchise & Competitor Monitoring
Centralising community intelligence across multiple studios and franchises to support strategic positioning and event analysis.
QA Director / Lead
Behaviour Interactive
Game Stability & Issue Prioritisation
Scaling bug validation and distinguishing isolated noise from critical technical blockers in live environments.
Community Operations Manager
Arrowhead Game Studios
Making Sense of Community Noise
Structuring high-volume sentiment during Helldivers 2 updates to separate actionable feedback from noise using Topic Finder and Sentiment Drivers.
Community Insight Manager
Jagex
Scaling Consultation & Sentiment Tracking
Scaling Old School RuneScape's community-led development loop by structuring feedback across projects and Summit announcements.
Community Director
Saber Interactive
Parallel Team Sentiment Monitoring
Maintaining visibility across multiple independent titles by using separate monitors to track Steam, Reddit, and social feedback in context.
Marketing Director
AMD / Heaven Media
Campaign Impact & Creator ROI
Moving beyond vanity metrics to quantify the genuine resonance and emotional impact of creator partnerships.
Insights Manager
Toca Boca
Younger Audience & High-Volume UGC Ecosystems
Interpreting fragmented feedback across TikTok and YouTube to build a unified view of player expression and sentiment.
Insights & Research Lead
CCP Games
FPS Development & Market Positioning
Combining legacy survey data with competitive analysis to inform early-stage design and strategic positioning for new titles.
Community Insights Manager
Wargaming
Unifying Playtest & Live Community Feedback
Consolidating survey results with live sentiment from Discord and Reddit to build a structured picture of player reactions at scale.
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Community Specialist
InnoGames
Event Performance & Player Sentiment
Analysing player response to live events and updates across a portfolio of browser and mobile F2P titles to support long-term engagement.
Senior Community Manager
Hutch
Monetisation Strategy & Cross-Portfolio Insights
Turning large-scale player feedback into clear, structured insights to guide monetisation strategies and maximise organic reach across a mobile F2P portfolio.
LiveOps Director
Offworld Industries
Zendesk & Survey Analysis
Integrating sentiment with verified support tickets to accelerate response times and technical triage.
Publisher Manager
Curve Games
Portfolio Sentiment Clarity
Gaining high-level visibility over community health across multiple titles to inform investment and marketing spend.
Experience Director
Rebellion Developments
Evidence-Based Advocacy
Moving from anecdotal noise to shared studio intelligence that aligns development goals with player needs.
Indie Studio Founder
Kittens in Timespace
Rationalising Indie Feedback
Consolidating social data into a unified source of truth to maximize development resources for small teams.
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