Player XP is **purpose-built for the gaming industry**. Unlike generic social listening tools, our AI models are trained on over one billion player comments, giving us a **market-leading 92% accuracy rate** in sentiment analysis. We focus on nuanced gaming language, toxicity, and actionable game development insights, not just surface-level mentions.

It means **zero financial risk**. You can subscribe on a month-to-month basis with a simple 30-day notice period. This gives you the flexibility to ramp up monitoring during a major game launch and scale back during quiet periods—a flexibility our competitors, who require long-term annual lock-ins, do not offer.

We notify you well in advance. Our goal is **partnership, not penalty**. If you consistently exceed your limit, we'll work with you to find a tailored solution, which may involve purchasing an add-on data package or upgrading to the next tier, ensuring uninterrupted service.

Once onboarded, we can typically set up standard public sources (like Steam, Reddit, Twitter/X) and configure your dashboard within **48 hours**. For proprietary data sources (like Discord or internal logs) included in the Premium or Business tiers, set up time depends on your specific integration requirements, but our team prioritizes rapid deployment to ensure fast time-to-value.

All our plans include **unlimited user licenses** and comprehensive initial Onboarding Calls to get your team up to speed on the v.3 dashboard. For ongoing support, the Standard and Premium tiers receive Quick Support via email, while Business includes a **Dedicated Community Analyst** for Report generation and access to regular strategic check-ins.

Absolutely. PlayerXP adheres to strict data privacy standards. All processing is **GDPR compliant**, and any proprietary data you integrate via the Premium or Business tiers (e.g., internal forums, Discord) is **segmented and used exclusively to analyze your game**. We do not use your private data for training our public AI models.