As a large studio managing multiple live titles, Rebellion needed a reliable way to monitor how players responded to key features and updates throughout the development cycle. Their goal was to ensure that player sentiment directly informed both design priorities and community engagement strategies.
Before each launch, PlayerXP enables Rebellion to validate player requests with data, helping community teams represent passionate player voices with confidence. The platform's sentiment accuracy and categorisation capabilities provide the necessary evidence to support internal discussions, aligning community advocacy with production priorities.
Moving beyond anecdotes to justify feature requests with granular player sentiment data.
Ensuring community voices are heard and reflected in the pre-launch development backlog.
Once a game is live, PlayerXP becomes central to Rebellion's continuous feedback loop. The platform provides insights that help Dev teams make informed design decisions, prioritise features, and optimise the player experience based on online sentiment.
These insights ensure that developers and marketing teams stay aligned, acting on community feedback with agility and precision by surfacing early pain points and recurring issues.
"PlayerXP has become an integral part of Rebellion's player experience strategy, turning sentiment data into a shared language across teams."
Sentiment data acts as the shared language across departments. This eliminates opinion-based friction and ensures every team acts on the same source of truth.
Detecting recurring issues and quality-of-life improvements instantly during launch windows, allowing Marketing and Dev to pivot with evidence-backed speed.
Advocate for players with quantifiable evidence. By isolating the vocal minority, Rebellion protects the roadmap from distractions while prioritising pain points.
