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e’re thrilled to announce the arrival of our first-ever webinar at Player XP! Following an inspiring experience at the Game Quality Forum in Amsterdam last year, where our CTO and Co-Founder, Andrew Husband, along with our Head of Community Development, had the chance to showcase Player XP’s capabilities, we've been on a mission to bring you the latest insights from the gaming industry.
As we dive deeper into 2023, we’ve gathered a treasure trove of juicy data from various industry favorites that we’re eager to share with you. Our upcoming webinar will focus on essential strategies surrounding the timing of DLCs and updates post-launch. We’ll also tackle the pressing question of what to do when things don’t go as planned—a scenario every developer dreads but needs to prepare for. All of this is fueled by valuable player sentiment feedback, gathered from message boards, user reviews, and social media data.
Expect intriguing discussions on the most talked-about games from the past year. One of the highlights will be the debate surrounding studio apologies: should you apologize when something goes wrong? What elements contribute to a genuine and effective apology? We’ll also explore the crucial role community trust can play in uplifting a game after a rough launch.
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PlayerXP puts its sentiment analysis approach to the test against Victoria Tran’s candid breakdown of the challenges facing community reporting. Instead of overpromising automation, it focuses on accurately capturing clear player feedback at scale while leaving nuance, sarcasm, and context to human expertise. The result is a practical, accessible tool designed to cut through noise and surface the insights that ac
When a $1,000 charity challenge turned into one of the most divisive moments in Helldivers 2, it revealed a side of gaming communities that often goes unnoticed: Toxic Positivity.
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Highguard launched with massive hype, but within weeks, player numbers dropped, and criticism surged. Our latest PlayerXP Industry Report breaks down what went wrong, from reveal to release, community sentiment, and studio response, and delivers actionable lessons every game developer and publisher can use.
